FAQ's

Frequently Asked Questions

Whats involved in the reconditioning process?

All of our cars go through a thorough inspection and reconditioning process. This process includes everything from brakes and tires all the way down to making sure you have the owner's manual. We want your car to be in the best condition possible when you get it!

Has the timing belt been replaced?

Certain vehicles require that the timing belt be changed every 100k miles. We will let you know if it's already been changed, if it hasn't we can do it!

Does my car come with new tires and brakes?

We replace brakes if there is less than 30% pad life left and tires if they are below 5/32nds.

Can I work with Mats if I'm not in ministry?

While ministry is our number one priority, we are here to serve everyone!

How do we get the car?

You can pick up at one of our locations in Indiana or we can deliver. Let us know where you are and we can give you a delivery quote.

At what point am I committed to buy?

When we find your car, we ask for a $500 deposit that goes towards the price of the vehicle and it gives us the "go ahead" to buy your new car.

Does MATS take trade ins?

Yes! Send us some pictures, the VIN, mileage and any issues that you are aware of and we can give you a quote.

Do you provide financing options?

Yes we do. Click here to get pre approved!

What fees are on top of the purchase price of the car?

The only additional fee is a $99 documentation fee. Local, State and delivery fees will be extra. We can help you figure those out!

What kind of warranty does Mats offer?

All of our vehicles come with a 30 day 50/50 warranty. If something goes wrong during that time, we cover 50% of the parts and labor to get you back on the road. We also offer extended warranties, we would be happy to give you a quote and discuss the different options.

How does Mats pricing work?

We try to offer the highest quality vehicles while keeping our prices as competitive as possible. Typically speaking, our prices are close to Kelly Blue Book and NADA.

Compared to dealers price guides and auction process. Are your prices negotiable?

No. We offer the best price from the start, we don't like to haggle and figured you didn't either!

Can I test drive the car?

We understand the buying a car online is not the norm. We let you drive the car and make sure that it is everything that we told you it was, we guarantee that you will love it or you don't have to take it!

How long does it take to receive the car?

Since we go out and find the car that is right for you, it typically takes 2-3 weeks. If the car is in our inventory, the turnaround time can be as short as one day.

What if I dont live close to Mats?

Not a problem, we deliver nationwide!

Do we get a discount going through you guys?

We are a no haggle organization, we give you the best price right from the start.